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United to start offering rapid COVID-19 tests for some passengers

September 24, 2020 9:29 AM | Robin Ledson

United Airlines announced Thursday that it is launching a pilot program to make COVID-19 tests available for its customers heading to Hawaii. 

Starting Oct. 15, United passengers flying from San Francisco International Airport will be able to take a rapid coronavirus test at the airport, or purchase a mail-in test ahead of their trip. 

Hawaii's governor announced last week that starting Oct. 15, travelers arriving from out of state may bypass a 14-day quarantine requirement if they test negative for COVID-19. 

United said it worked with Hawaii officials to ensure that the airline's pilot program would align with the state's guidelines. United said it's the first U.S. airline to make COVID-19 tests available to its customers. 

“Our new COVID testing program is another way we are helping customers meet their destinations’ entry requirements, safely and conveniently,” said Toby Enqvist, chief customer officer at United. Enqvist added that they're looking to expand customer COVID-19 testing to other destinations and U.S. airports later this year.

The COVID-19 tests are available to passengers flying from San Francisco to Hawaii, but United says it plans to expand to other destinations and airports this year.



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